Privacy Policy

PLEASE READ THIS DOCUMENT CAREFULLY

1. Introduction

Your privacy is important to us. It is Medicaregate’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, Medicaregate.com, and other sites we own and operate.

This Privacy Policy describes the policies on the collection, use and disclosure of your information that we collect when you use our website (Medicaregate.com). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

This policy is effective as of 18 November 2024 and was last updated on 18 November 2024.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We may ask for personal information which may include one or more of the following:

        • Name
        • Email
        • Mobile
        • Social Media Profile
        • Date of Birth
        • Address
        • Payment Info

3.1 How We Collect Your Information

We collect/receive information about you in the following manner:

        • When a user fills up the registration form or otherwise submits personal information
        • Interacts with the website
        • Enter any of our competitions, contests, sweepstakes, and surveys
        • Sign up to receive updates from us via email or social media channels
        • Use a mobile device or web browser to access our content
        • Contact us via email, social media, or on any similar technologies
        • When you mention us on social media

3.2 How We Use Your Information

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

        • Creating user account
        • Customer feedback collection
        • Processing payment
        • Support
        • Targeted advertising
        • Manage customer order
        • User to user comments
        • Manage user account
        • to enable you to customize or personalize your experience of our website
        • to contact and communicate with you
        • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
        • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
        • to enable you to access and use our website, associated applications, and associated social media platforms
        • for internal record keeping and administrative purposes
        • to run competitions, sweepstakes, and/or offer additional benefits to you
        • for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
        • Improve and expand our website
        • Understand and analyze how you use our website
        • Develop new products, services, features, and functionality

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

3.3 Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

3.4 Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

3.5 How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Ad service
    2. Marketing agencies
    3. Analytics
    4. Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

3.6 How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

3.7 Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

However, given the inherent risks, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

4. Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected]. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

5. International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

6. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

      • a parent, subsidiary, or affiliate of our company
      • third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
      • our employees, contractors, and/or related entities
      • our existing or potential agents or business partners
      • sponsors or promoters of any competition, sweepstakes, or promotion we run
      • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
      • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data

7. Third Party Links & Use Of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

9. Children’s Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Medicaregate does not knowingly collect any Personal Identifiable Information from children under the age of 13.

If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

          1. Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
          2. Request that a business delete any personal data about the consumer that a business has collected.
          3. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

          1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
          2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
          3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
          4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
          5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
          6. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12. Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Note that We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. We therefore recommend that you periodically review this page.

13. Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Email: [email protected]

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